SBM Marketplace - A B2B eCommerce platform for resellers providing safety products like gloves, helmets, hearing protection, etc.

Challenge: Our client faced significant hurdles in establishing their online presence due to poor UX design, which led to user frustration and low engagement. Their backend systems were inefficient, making it challenging to manage inventory, track orders, and handle customer data. Additionally, they lacked a mobile app, missing out on a substantial segment of customers who preferred shopping via mobile devices. These issues combined to hinder their ability to compete effectively in the eCommerce market.

Solution: We addressed SBM MarketPlace’s challenges by redesigning their platform with a modern, intuitive UX/UI that enhanced navigation and engagement across devices. To improve operational efficiency, we developed a robust backend system capable of handling inventory, orders, and customer data seamlessly, while integrating third-party APIs for payment and shipping. Additionally, we built a feature-rich mobile app compatible with both iOS and Android, offering personalized shopping experiences, faster checkouts, and real-time notifications to drive customer loyalty and expand their reach.